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How long before I receive my order?

Orders will be shipped within 1-2 business days of receipt, with the exception of personalized jewelry orders. It generally takes 3-5 business days to handcraft personalized photo charms before shipping. You'll receive a tracking number by email automatically once it is sent out. The specific delivery time will depend on the shipment method you chose.

Shipping estimates are from day of shipping not from the order submission date. Customers are responsible for lost orders due to incorrect shipping information.