If you received the payment confirmation email, your order has been prepared and is awaiting pickup. If your shipment is delayed unexpectedly for some reason, you will receive a notification via email.
Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
CLOSE
If you received the payment confirmation email, your order has been prepared and is awaiting pickup. If your shipment is delayed unexpectedly for some reason, you will receive a notification via email.